Benefit Resource Portal
Welcome to the Conway Regional Health System and Dardanelle Regional Medical Center benefit resource portal. Please review the Benefit Guide below along with other resources available on this website prior to enrolling in your benefits.
Benefit Highlights
- Hospital Indemnity is offered through VOYA
- Medical Transportation Solutions is offered through MASA
- Accident & Critical Health Insurance is now offered through VOYA
- Vision Insurance is now offered through EyeMed with DeltaVision
Click the Button Below to Watch Benefits Video
Mobile App Information
Options to Enroll
- Enroll in Insurance Benefits (New Hires Only)
- View Current Benefits and Download Forms
- Update Personal information for yourself and dependents and beneficiary changes
- Process Qualifying Life Event (Ex. Gain of Other Coverage, Loss of Other Coverage, Marriage, Divorce, and Birth of a Child)
2024 Benefit Guide
Enrollment Options
Call Center New Hire Enrollment:
Benefit Counselor assisted enrollments are available through the EMB Call Center. Click the button below to schedule your telephonic enrollment meeting.
Appointments are available every Tuesday – Friday of each week between 9:00am – 5:00pm EST.
Benefit Video Library
Benefit Video Library
Voluntary Benefits
Voluntary Benefits are designed to provide additional cash flow to assist with out of pocket medical costs and other bills based on individual concerns and needs.
Voya
Accident Insurance
MASA
Medical Transport Solutions
Voya
Critical Illness
LifeLock
Voya
Hospital Indemnity
BenefitsMe
Trustmark
Universal Life
Life Change Affecting Your Voluntary Benefits?
These benefits may require a custom rate quote and/or underwriting questions to make changes.Â
Benefit Summaries and Forms
From summary plan descriptions to service forms, this site has everything you need.
Refer to each benefit section to find what you are looking for, then click on the desired item.
Company Perks
- Bereavement Support Services (pdf)
- WalletArmor – Identity Theft (pdf)
- On Call Travel Assistance Service (pdf)
- Tuition Assistance Policy – Employee (pdf)
- Tuition Assistance Policy – Dependent (pdf)
- Dependent Tuition Assistance Acknowledgement Form (pdf)
- Employee Assistance Program (EAP) Brochure (pdf)
- SWEAP Connections Coaching Brochure (pdf)
- Growing Together Family Benefits Guide (pdf)
- DRMC Tuition Assistance Program Policy (Dependents (pdf)
- DRMC Employee Tuition Assistance Program (pdf)
General Notices
- Working Spouse Eligibility Form 2024Â (pdf)
- Marketplace Notice (pdf)
- 2024 General Notice (pdf)
Medical
- PPO vs. HDHP – Which is Best (pdf)
- Wellness Biometric Screening Form (pdf)
- Wellness Biometric Screening Brochure (pdf)
- Medical Summary Plan Document
- Summary of Benefits & Coverage (HDHP)
- Summary of Benefits & Coverage (PPO)
- Maternity Management Program
- Transparency in Coverage & No Surprises Act (Link)
Pharmacy
- Magellan Rx Management Welcome Packet (pdf)
- Understanding Your Rx Benefits (pdf)
- Member Website Guide (pdf)
- Home Delivery Overview (pdf)
- Understanding Prior Authorization (pdf)
- Specialty Pharmacy Member Overview (pdf)
- Online Formulary Tools (pdf)
- Price a Drug Tool (pdf)
- Price a Drug Tool – Spanish (pdf)
Dental
- Delta Dental Schedule of Benefits (pdf)
- Delta Dental Summary Plan Document (pdf)
- Delta Dental Summary (pdf)
- Male Oral and Systemic Health (pdf)
- Female Oral and Systemic Health (pdf)
- DDAR Network & Savings Flyer (pdf)
- DDAR Consumer Toolkit Flyer (pdf)
- DDAR Mobile App Subscriber Flyer (pdf)
- DDAR Evidence Based Dentistry Flyer (pdf)
Vision
- Delta Vision Summary (pdf)
- Delta Vision Certificate of Coverage (pdf)
Spending Accounts
Life & AD&D
Disability
- How to File Your Claim
- LTD Class 1 Highlight Sheet for Conway Regional Health System (pdf)
- LTD Class 2 Highlight Sheet for Conway Regional Health System (pdf)
- LTD Class 3 Highlight Sheet for Conway Regional Health System (pdf)
- STD Highlight Sheet for Conway Regional Health System (pdf)
- EOI Medical Questionnaire (pdf)
Voluntary Benefits
- Accident Summary (pdf)
- Critical Illness Summary (pdf)
- Hospital Indemnity Summary (pdf)
- Voya File a Claim Brochure (pdf)
- Voya Wellness Benefit (pdf)
- Voya Travel Assistance Benefit (pdf)
- Benefit Elite Fact Sheet (pdf)
- Ultimate Plus Fact Sheet (pdf)
- LifeLock Member Expectations Guide (pdf)
- LIfeLock Enrollment Flyer (pdf)
- MASA – Arkansas, Did you Know? (pdf)
- MASA Information (pdf)
- MASA FAQÂ (pdf)
- MASA Emergent Plus Membership (pdf)
- MASA Member Service Agreement (pdf)
- MASA How To Use Benefits (pdf)
- TBD
Important Contacts
Click the Icons below to contact the carrier.
Voluntary Life Insurance/ Short & Long-Term Disability
Reliance Standard
800-351-7500
HSA / FSA Benefits
Consolidated Admin Services
877-941-5956
401(k)
Fidelity Investments
1-800-835-5097
Accident/Critical Illness/Hospital Indemnity
Voya
877-236-7564
Universal Life
Trustmark
800-918-8877
Medical Transport Solutions
MASA Hotline
800-643-9023
Claims
954-334-1901
Identity Theft Protection
LifeLock
800-607-9174
Employee Assistance Program (EAP)
SWEAP Connections
501-663-9488
Company Code: sweap
BenefitsMe
BenefitsMe
800-960-4509