Employee Enrollment
Support & Communications
Simplifying Benefits From Enrollment to Administration.
Customized support — your way, their way.
We meet employees where they are. Whether at their desk, on the road or in the field, our goal is to deliver benefits education and enrollment support in ways that fit how your employees work, live and engage. We understand that benefits can be complex, but clarity only matters if it reaches everyone in your workforce.
That’s where EMB comes in. Using our integrated technology and drawing on our experience across many industries and workforce types, we adapt and create benefit-communication campaigns and enrollment support that effectively reach all employees.
Employee Communication
Custom Branded to Our Clients.
- Benefit guides
- Benefits resource website and landing pages
- Educational videos and decision-support resources
- Multi-channel communications – email, SMS messaging, push-notifications
- Open enrollment posters
- And more
Enrollment Support
Self Service
- Cloud-based access through the Benefits Mobile App
- Online via EMB Enroll
- Online via other benefits administration platforms
Phone Support – Live Assistance
EMB licensed benefit counselors are assigned and dedicated to your organization.
- Call center — Employees call a dedicated number during open hours for personalized guidance.
- Scheduled call – Employees use a scheduler tool to choose their one-on-one benefits call.
In-Person Support
EMB licensed benefit counselors are on-site at your workplace to provide personalized, in-person benefits guidance and enrollment assistance.
- Open enrollment events
- Scheduled sessions – Employees use a scheduler tool to choose their one-on-one benefits meeting