A Simple Solution for Endless HR Impact
Save HR time without adding headcount.
The MySupport Center serves as a one-stop shop for your employees to get their benefits and HR inquiries answered quickly and reliably, alleviating demand on your HR department.
Employees can connect with MySupport online or through the dedicated call center. Their inquiries are streamlined through a combination of smart technology and live call center support, keeping questions and requests on track, preventing delays and ensuring employees receive timely and appropriate support.
Time-Consuming and Frequent Inquiries Include:
- Benefit plan questions
- Claims support
- Eligibility questions
- Password resets
- Provider searches
- Qualifying life event (QLE) support
- Replacement ID cards
- And more
Beyond resolving inquiries, MySupport representatives provide a patient, knowledgeable and responsive human connection. Their time is dedicated to supporting your employees, so your HR team can focus on higher-value priorities.
